Returns & Exchanges
At Duke Cannon, we stand behind our hard-working products; if you are not 100% satisfied with your purchase, you can return it within 30 days for a full refund or exchange. We make the process simple and straightforward so you can get back to the job at hand.
Initiate Your Request
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
Print Your Label
Select the items you wish to return or exchange to generate a prepaid USPS shipping label instantly.
Pack It Up
Securely package your items in the original box if possible and affix the printed return label to the outside.
Drop Off and Track
Leave your package at any authorized USPS location; once we receive it, we will process your refund or ship your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing