Frequently Asked Questions
Everything you need to know about heavy-duty grooming.
Where are Duke Cannon products made?
Our products are proudly made in the United States. We partner with family-owned facilities to ensure the highest quality standards for our grooming goods.
What is the 'Big Ass Brick of Soap' guarantee?
If you aren't satisfied with the size, scent, or lather of our soaps, let us know. We stand behind our products 100% and will make it right with a replacement or refund.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days. We process orders within 24-48 hours from our warehouse to get your gear to you as fast as possible.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and APO/FPO/DPO addresses. We are working on expanding our reach to international customers in the near future.
Are your products tested on animals?
Absolutely not. Duke Cannon products are tested by soldiers, not animals. We are a cruelty-free brand committed to ethical manufacturing.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to follow your package's journey to your doorstep.